Relaxed and safe holidays in Monterosso 5 terre Unesco heritage

The health of our guests and employees is our most important priority

Covid regulation

This list and the list of precautions regarding the situation in the Covid 19 Virus will be constantly updated according to the recommendations of the WHO and the resolutions of the Liguria region.



Booking conditions and cancellation policies
Flexible cancellation conditions: for all new bookings it will be possible to cancel the stay free of charge up to 7 days before arrival.



Cleaning and disinfection of rooms
The cleaning staff is adequately trained to implement the additional hygiene measures required by the legislation.
Compartmentalized room cleaning - clean cleaning utensils are used for each room (new cleaning cloths and fresh water)
Disinfection of all rooms before guests arrive. For disinfection, professional and special cleaners against viruses are used
All rooms and common areas are sanitized with the use of steam 180 •
At each departure, the rooms and suites are disinfected with ozone
Cleaning staff and maids use gloves and masks

Daily ventilation of the rooms
Constant cleaning of the air conditioning filters
All rooms will be disinfected before guests arrive with professional detergents. We mainly use professional detergents from the Deytron company. Among these, the Alcoolplus disinfectant is a medical product (Reg. N. 19910) with bactericidal, virucidal and fungicidal effect

Cleaning and disinfection of common areas
Each environment is disinfected at regular intervals with ozone and professional detergents.
Regular disinfection (at least twice a day) of the so-called "critical points" with professional detergents: door handles, window sills, benches, etc.
Housekeeping staff and maids use gloves and a face mask.
Daily and complete ventilation of the rooms during


A Cà du Gigante mainly uses Deytron professional detergents. Many products have an antibacterial and antiviral effect. Alcoolpus disinfectant detergent is a medical auxiliary (Reg. N. 19910): bactericidal, virucidal and fungicidal.
Presence of columns / dispensers with hand sanitizers in various points of the hotel.
The common areas are organized in such a way that guests have the possibility to maintain a distance between them of at least one meter.
All hotel linen, bathrobes, tablecloths, etc. they are cleaned with a professional washing machine directly in our hotel All hygienic-sanitary standards are followed to ensure the sanctification of all linen
On arrival, all guests will be measured their temperature.


Kitchen cleaning and disinfection
Food processing and preparation of dishes according to the strict hygienic guidelines of HACCP (ingl. Hazard analysis and critical control points).
Use of gloves and mouth / nose protection when preparing food.
 Ca du gigante mainly uses Hygan / Unyrain professional cleaners. Many products have an antibacterial and antiviral effect.

Gastronomy
The buffet is not allowed so we have prepared a menu for you all made up of typical local products
For intolerances, allergies or special needs, please let us know at the time of your booking so that we can satisfy you

Luggage storage
Upon arrival and departure you will have the opportunity to store your luggage safely, they will be sanitized with steam at 180 degrees

Common bathroom
You will have the opportunity to take advantage of the holiday until the last moment and in complete safety. You can use our shared bathroom to freshen up with a shower after the last dip or the last walk.
The shared bathroom will be sanitized and sanitized with virucides

Regolation

Book your holiday now in safety and tranquility
- Free cancellation up to 7 days before arrival for all new bookings.
- Cancellation from 6 to 2 days before arrival we will charge 50% of the entire stay
- Cancellation up to one day before arrival We will charge 100% of the entire stay
- In case of No Show We will charge 100% of the entire stay
- In case of late arrival or real postponed departure charged the amount established even if not used.
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